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Terms of Service

Overview Welcome to AC Essentials! Throughout the site, the terms “we”, “us” and “our” refer to AC Essentials. AC Essentials operates this store and website, including all information, content, features, tools, products, and services related to your order, to provide you (the customer) with a curated shopping experience (hereinafter referred to as the "Service"). AC Essentials is powered by Shopify technology, enabling us to provide this Service.

The following terms and conditions and any policies referenced herein (hereinafter referred to as the "Terms of Service" or "Terms") outline your rights and responsibilities when using the Service. Please read these Terms of Service carefully, as they contain important information about your legal rights and cover disclaimers and limitations of liability.

By visiting, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [Link]. If you do not agree to these Terms of Service or our Privacy Policy, please do not use or access our Service.

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Article 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your state or province of residence, and that you agree that we may allow any of your minor dependents to use the Service on devices you own, purchase, or manage.

To use the Service, including accessing or browsing our online store or purchasing any goods or services, you may be required to provide specific information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete. You are solely responsible for ensuring the security of your account credentials and all account activity.

Article 2 - Our Products

We strive to accurately display our products and services. However, due to device settings and configurations, product colors or appearances may differ from what is displayed on your screen. We do not guarantee that the quality of any products or services will meet your expectations, nor that they will be exactly identical to the descriptions provided. We reserve the right to change product descriptions or discontinue products at any time without notice.

Article 3 - Orders

When you submit an order, you make an offer to purchase. AC Essentials reserves the right to accept or reject your order for any reason. Your order is not accepted until confirmed by us. We must process your payment before acceptance. Please review your order carefully; we may be unable to fulfill cancellation requests once an order is accepted.

• Returns: Products can only be returned or exchanged in accordance with our Refund Policy [Link].

• Usage: Purchases are for personal/household use only and may not be used for commercial resale or export.

Article 4 - Pricing and Billing

Prices and promotions are subject to change without notice. Prices charged will be those in effect at the time the order is submitted. Unless stated otherwise, prices do not include taxes, shipping, handling, or import duties. You represent that the credit card information you provide is true and that you are authorized to use it.

Article 5 - Shipping and Delivery

We are not responsible for shipping delays caused by carriers, customs, or events beyond our control. All delivery times are estimates. Title and risk of loss transfer to you once the goods are handed over to the carrier.

Article 6 - Intellectual Property

All content including trademarks, logos, text, images, and videos are the property of AC Essentials, its affiliates, or licensors. These Terms allow you to use the Service for personal, non-commercial use only. You may not reproduce, distribute, or modify any materials without our prior written consent.

Article 7 - Optional Tools

We may provide access to third-party tools which we neither monitor nor control. These are provided "as is" and "as available" without any warranties. Your use of such tools is entirely at your own risk.

Article 8 - Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for examining the content or accuracy of third-party materials and are not liable for any harm or damages related to third-party transactions.

Article 9 - Relationship with Shopify

AC Essentials is powered by Shopify technology. However, your contract of sale is directly with AC Essentials. You agree that Shopify is not responsible for any aspect of the sale and you release Shopify from any claims or liabilities arising from your transactions with us.

Article 10 - Privacy Policy

All personal information collected is governed by our Privacy Policy [Link]. As the Service is hosted on Shopify, your data will be processed by Shopify in accordance with their privacy practices to facilitate your transactions.

Article 11 - Feedback and Comments

If you submit ideas or feedback, you grant us a perpetual, worldwide, royalty-free license to use, edit, and distribute that content in any medium. We are under no obligation to maintain comments in confidence or pay compensation for them.

Article 12 - Errors and Omissions

Occasionally there may be information on our site that contains typographical errors or inaccuracies related to pricing, promotions, or availability. We reserve the right to correct any errors and cancel orders if any information is inaccurate at any time without prior notice.

Article 13 - Prohibited Uses

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any regulations or laws; (c) to infringe upon intellectual property rights; (d) to harass or discriminate; (e) to submit false information; (f) to upload viruses; or (g) to collect the personal information of others.

Article 14 - Agents and Automated Access

Software "Agents" (including AI tools) acting on behalf of individuals must identify themselves in the User-Agent string as Agent/[agent name]. Agents must not mimic human behavior to circumvent security measures or CAPTCHAs. We reserve the right to limit or block automated access at our discretion.

Article 15 - Termination

We may terminate this agreement or your access to the Service at any time without notice. Upon termination, you remain liable for all amounts due up to the date of termination.

Article 16 - Disclaimer of Warranties

The Service and all products are provided "as is" and "as available" without any warranties of any kind, either express or implied, including merchantability and fitness for a particular purpose.

Article 17 - Limitation of Liability

In no case shall AC Essentials, our directors, employees, or Shopify be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or any products procured.

Article 18 - Indemnification

You agree to indemnify and hold AC Essentials and Shopify harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to your breach of these Terms or your violation of any law.

Article 19 - Severability

If any provision of these Terms is determined to be unlawful or void, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.

Article 20 - Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the jurisdiction where AC Essentials is headquartered [e.g., Hong Kong S.A.R.].

Article 21 - Contact Information

Questions about the Terms of Service should be sent to us at:

AC Essentials

Email: acessentials000@gmail.com

Owner: Chan Wing Hong